Privacy Policy for Alastair Cox Associates Ltd

 

Introduction

Alastair Cox Associates Ltd is committed to respecting and protecting your privacy. We believe in making things easy for our customers. We know there is nothing more off-putting than the sight of a lot of small print, so we've made our Privacy Policy clear, simple and easy to read. The purpose of this policy is to explain how Alastair Cox Associates Ltd collects, protects, and uses personal data. Alastair Cox Associates Ltd is committed to ensuring that any personal data supplied by its Clients or is otherwise generated by its business activities is collected and processed fairly and lawfully.

 

The purpose of this policy is to explain how collects, protects, and uses personal data. Alastair Cox Associates Ltd is committed to ensuring that any personal data supplied by its Clients or is otherwise generated by its business activities is collected and processed fairly and lawfully.

 

Our promise to you

Alastair Cox Associates Ltd is committed to protecting your privacy. We believe in using your personal information to make things simpler and better for you. We will always keep your personal information safe and will never sell it to third parties. We will be clear and open with you about why we collect your personal information and how we use it. Where you have choices, we'll explain them to you and respect your wishes. We've written this Privacy Policy in plain English without legalese to tell you how and why we use your personal information.

We hope you'll find it clear and simple but if you have any concerns or questions please feel free to contact us either using contact form or email alc@ac-associates.co.uk

 

Who's in control of your information?

Throughout this Privacy Policy, 'we' means Alastair Cox Associates Ltd.

We never lose sight of the fact that it is your personal information and you own it and can choose who has access to it and how its processed.

 

For the purposes of the UK data protection legislation, including Data Protection Act 1998 and General Data Protection Regulations (GDPR) 2016, we are registered as 'Data Controllers' with the Information Commissioner's Office (ICO). Details are published on a register on the ICO website where you can also find lots of useful information about Data Protection, what it means to you as an individual and how it applies to companies like Alastair Cox Associates Ltd.

 

The law within the European Economic Area gives those whose personal data is held by ALASTAIR COX ASSOCIATES LTD specific rights to access and rectify personal data held about them.

 

These include the right to:

 

• to obtain from Alastair Cox Associates Ltd, confirmation that personal data is held, as well as a written description of such personal data, the purpose(s) for which it is being used, the source(s) of the personal data and details of any recipients

• request rectification of personal data which is inaccurate

• request deletion of data where there is no need for Alastair Cox Associates Ltd to keep it

• request Alastair Cox Associates Ltd stops processing associated your personal data

• request we provide you the personal data you have provided us in an electronic format

• object to any unsolicited information sent by ALASTAIR COX ASSOCIATES LTD regarding promotions or new products and services.

 

If any individual wishes to contact Alastair Cox Associates Ltd regarding the personal data held about them or has any other question about Alastair Cox Associates Ltd’ data privacy procedures, they should direct an email to alc@ac-associates.co.uk or send a letter to Alastair Cox Associates Ltd at 2 Ireton Close, Belper, Derbyshire DE56 0SQ.

 

Where we decide not to take action in response to a request, we will explain why we are not going to take action. If you wish to complain about our decision we request in the first place you let us know. You also have the right to complain to the Information Commissioners Office – link to how to report a concern https://ico.org.uk/concerns/ and to a judicial remedy.

 

How does Alastair Cox Associates Ltd obtain personal data?

 We obtain personal data in a number of ways including

 

• from orders placed by Clients (whether by telephone, or email or by application form)

• from enquiries made by existing Clients and potential Clients, (including information gathered at marketing events and via the ALASTAIR COX ASSOCIATES LTD website)

• from networking events where business cards are shared

• from existing contacts who make referrals passing on personal data to Alastair Cox Associates Ltd.

• From use of cookies

 

Collecting information about you

In general, you can visit this website without providing any information about yourself, we may collect domain information from your visit to customise and improve your experience on our website.

 

Alastair Cox Associates Ltd, and third parties we use to provide services, needs certain personal data to enable it to provide its products and services to our Clients. We collect personal information about you, usually within a business context, when you sign up for newsletters with us or use our services.

 

Alastair Cox Associates Ltd will be what is known as the ‘Controller’ of the personal data you provide to us, this means we control what happens to the data in our possession.

 

The personal data collected will generally include:

 

• contact names (first and last name) and contact details (company name, postal address, telephone and e-mail addresses) for delivery, support and billing.

 

• In certain circumstances Alastair Cox Associates Ltd may collect financial information about Alastair Cox Associates Ltd clients and end users from third parties to enable Alastair Cox Associates Ltd to assess its risks in granting credit terms.

 

• Information we collect online: A cookie is a file in your web browser that enables us to recognise your computer when you visit Alastair Cox Associates Ltd website and make using our site quicker and easier (e.g. login fields may be pre-filled with your email address). Cookies are also essential to the functioning of certain parts of the site and we use them to collect information about how the site is used, such as how many people visit and return and what products are being viewed. In the future, we may use Cookies to personalise our website and give you an even better experience, but we will let you know when that happens

 

How Does Alastair Cox Associates Ltd use the personal data it holds?

Most of Alastair Cox Associates Ltd use of personal data is necessary to enable it to provide a service to its Clients, including order processing, delivery of service be it a workshop, accreditation or consultancy as well as for invoicing and to answer general enquiries.

Alastair Cox Associates Ltd may from time to time inform its Clients, end users and potential Clients about products and services and other information we feel may be of interest.

 

Clients and other recipients of information from Alastair Cox Associates Ltd may indicate at the time they first place an order or share contact details with Alastair Cox Associates Ltd whether or not they wish to receive such information or at any later time by simply contacting Alastair Cox Associates Ltd, as indicated below.

 

What Processing of Personal Data is done?

This section describes the processing of personal data that Alastair Cox Associates Ltd caries out associated with each of the services it supplies. We have no processing which relates to automated decision making.

 

Data collected when a client signs up to receive a regular newsletter / bulletin – data will be processed by Alastair Cox Associates Ltd. The data will only be used to send out the newsletter and the client will be able to unsubscribe at any time. Data will be deleted within 6 months when users unsubscribe.

 

To Whom Does Alastair Cox Associates Ltd Disclose Personal Data?

 As a general rule, Alastair Cox Associates Ltd does not disclose personal data to unaffiliated third parties except where Client consent has been obtained.

 

All the personal data we process is processed by us, or our suppliers as identified below and in the EU.

No 3rd parties other than those listed below have access to your personal data unless you specifically agree to engage in publicity or the law allows them to do so.

 

We have a Data Protection regime in place to oversee the effective and secure processing of your personal data.

 

Clients who sign up to receive newsletters and marketing emails will have name and email contract information passed to our office, which is based in the EU.

 

Where you have agreed to a personal electronic to an individual where we believe that their mutual benefit for you to meet specific named individuals to further the aims of each of your businesses, we may share your personal information with the specific named individuals.

 

How long does Alastair Cox Associates Ltd retain the Personal Data it Holds?

Alastair Cox Associates Ltd will not keep personal data longer than is necessary, retention periods are defined by policy. The policy is reviewed from time to time to determine whether it is being complied with and is effective.

 

In general

• Data associated with invoicing is retained for indefinitely

• Contact data is retained for up to 6 years after last client interaction or agreed date for follow-up.

 

Does Alastair Cox Associates Ltd Transfer Personal Data Overseas?

Alastair Cox Associates Ltd and its 3rd Parties do not transfer personal data outside the EU.

Alastair Cox Associates Ltd Data is located on devices and servers within the UK or EU.

 

How Does Alastair Cox Associates Ltd Protect the Personal Data it Holds?

Alastair Cox Associates Ltd takes Client confidentiality and security very seriously. Alastair Cox Associates Ltd has implemented appropriate internal security procedures that restrict access to and disclosure of personal data within Alastair Cox Associates Ltd . These procedures will be reviewed from time to time to determine whether they are being complied with and are effective. Where data is shared by 3rd parties they are bound by contract to do the same.

 

Policy Updates

As part of Alastair Cox Associates Ltd.’s commitment to compliance with data privacy requirements, and to reflect changes in Alastair Cox Associates Ltd.’s operating procedures, Alastair Cox Associates Ltd may update the terms of this policy from time to time